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Program policies

One rule for each kind of booking, all in one place. Questions? Call 604-224-7245 or email info@macsailing.com.

Summer camps and youth programs

Cancel at least 2 weeks before the start for a refund, less a $50 admin fee per registration, or a credit for the full value. Credits last 2 years, can be used by anyone in the family on any program, and can't be turned into a refund.
Less than 2 weeks before the start, there's no refund or credit.
Changes to a similarly priced class are free if asked for at least 14 days before the start (by 5 p.m.) and there's space.
Compassionate or medical requests: in writing, within 14 days after the program ends, with documentation for medical reasons.
Camps run rain or shine. When it isn't safe on the water, activities move on land.
There are no make-up lessons, and no refunds or credits for weather, schedule changes or non-emergency absences.
Some groups run only with a minimum number of sailors.
Numbers are confirmed 5 days before the start. If the minimum isn't reached and groups can't be combined, we cancel and you choose within 48 hours: the next course or week, a full refund with no admin fee, or a credit worth $25 more. If we don't hear back, you get a full refund.

Cancel at least 2 weeks before the start for a refund, less a $50 admin fee per registration, or a credit for the full value. Credits last 2 years, can be used by anyone in the family on any program, and can't be turned into a refund.
Less than 2 weeks before the start, there's no refund or credit.
Changes to a similarly priced class are free if asked for at least 14 days before the start (by 5 p.m.) and there's space.
Compassionate or medical requests: in writing, within 14 days after the program ends, with documentation for medical reasons.
One missed lesson per course can be rescheduled, with advance notice and if there's space.
If we cancel on-water time for weather, we offer a make-up session within 4 weeks. If none fits, you get a credit for the missed part.
No refunds or credits for schedule changes or non-emergency absences.
Some groups run only with a minimum number of sailors.
Numbers are confirmed 5 days before the start. If the minimum isn't reached and groups can't be combined, we cancel and you choose within 48 hours: the next course or week, a full refund with no admin fee, or a credit worth $25 more. If we don't hear back, you get a full refund.

Cancel 72 hours or more ahead for a full refund, less a $50 admin fee.
Cancel 24 to 72 hours ahead for a 50% refund.
No refunds for cancellations within 24 hours, or for no-shows.
If we cancel on-water time for weather, we offer a make-up session within 4 weeks. If none fits, you get a credit for the missed part.

Cancel 10 or more days before the start for a full refund, less a $40 cancellation fee.
Cancel 5 to 9 days before the start and a 50% charge applies.
No refunds for cancellations less than 5 days before the start.
If we cancel on-water time for weather, we offer a make-up session within 4 weeks. If none fits, you get a credit for the missed part.

Full refund for cancellations 24 hours or more before the rental.
25% refund for cancellations within 24 hours of the rental.
No refund for no-shows or cancellations after the rental time.
If we cancel for unsafe weather, you get a full refund or the option to reschedule.